Delivery

Most of our rooflights are in stock and ready for immediate dispatch to your chosen delivery address. If the rooflight requires manufacturing, we operate a 2 to 3 week manufacture time from point of order.

Deliveries will be made kerbside or nearest accessible point, we cannot move the product to point of installation or inside your building/property so please ensure you take note of the product weight and ensure enough manpower and equipment (if necessary) to move the product from the delivery point. Due to vehicle size, we may not be able to deliver to locations with restricted or narrow access. Please speak to our team before placing your order if you are unsure.

We will confirm your delivery date within 24 hours of placing your order.

On the day of the actual delivery, we will contact you and provide a 2-hour delivery window so that you can ensure somebody is available to sign for the consignment. Unfortunately due to our insurances, we are unable to deliver the rooflight without somebody signing for the delivery. If no one is on site, the delivery will be turned away and you will be charged the cost of the delivery.

Charges may be applicable if the courier is unable to complete the delivery due to site conditions.

Deliveries are made Monday to Friday. We can deliver at weekends, but additional charges apply.

Alternatively collect from factory: Items can be collected from our manufacturing facility if arrangements are made prior to collection. If collecting from our manufacturing factory, please ensure your purchase invoice as proof of purchase.

Our collection point is open Monday to Friday 8:00am to 17:00 exclusively.

The collection point is located at:

15-17 Wimbledon Avenue,

Brandon,

Suffolk,

IP27 0NZ.